Friday, 16 November 2007

Customer praises courteous staff

You know when you're doing it right.

One of the reasons Price Engines Ltd, the company behind the 'Quoter family of websites, came into being was to offer home owners a fresh approach to getting quotations for their home improvement projects that didn't involve pushy doorstep salesman and offered a degree of vetting of home improvement companies on their behalf.

As readers of this blog and users of our online quote system will know, after receiving your online quote, our customer advisers will call you, discuss your options in more detail before trying to find you 3 local companies from our database of recommended companies, to come round and leave you with a free written quote that's valid for 6 months.

So it's especially pleasing to be recognised by home owners for the impartial and helpful service we offer (which is completely free!). Here's what one lady had to say to one of our customer advisers last night:

“Before you go, can I just say thank you for being courteous, because so many people that do ring are so rude and so pushy that you say no. You've been actually quite pleasant and very professional and I think it's important to say that.”

You're very welcome.

Click here to get your own instant online quote for your next home improvement project. Whether that's double glazing, a conservatory or a fitted kitchen – a new driveway or garage door – a new bathroom or a garage conversion, we can help.

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