Regulars will know we offer an online customer feedback service where users of our home improvement online quote websites can leave comments on the companies we recommend to them.
Your feedback plays an important part in our close monitoring of our approved companies to make sure they continue to offer the highest levels of customer service.
Not only is all feedback left, anonymously fed back to the companies concerned (good or bad), but we also now publish the 5 star (highest level attainable) feedback to other home owners within that companies operating range as a great first hand recommendation from you to other home owners, perhaps even your neighbours!
Here's just some of the recent feedback we've alerted over 100,000 home owners to in the last few weeks....
"Very Professional sales presentation and survey info. Have ordered 9 windows"
West Lothian - double glazing
"Absolutely fantastic. He was very professional and full of ideas. He listened to what it was I wanted, I was able to see and feel the quality of the products. The 3D image on the laptop really gave an idea of the finished product. The price was even better! Will be recommending them to my friends!"
Northampton - fitted kitchen
"Positive initial appointment and competitive quote received. As a result we have agreed to go with them"
Plymouth - conservatory
"Excellent first meeting. Offered a number of alternatives. Was able to provide us with references, copies of certificates etc. Seemed very knowledgable and enthusiastic about their products"
Chester - impressed concrete driveway
"The designer who came out to me was friendly and courteous and went straight into designing my kitchen instead of pushing the sales aspect which was great. He was really innovative and imaginative when designing the kitchen and managed to come up with a design that accomplished more than I thought possible with the size of the kitchen. I have now decided to buy from this company"
Manchester - fitted kitchen
"Excellent company. We were very impressed with them. Gave us time to think things through. Would recommend them to others"
Nottingham - windows and doors
"Good price quoted and good communication, phoned when they said they would etc"
Camberley - double glazing
So the next time you receive a quality feedback alert - don't junk it! The next one you receive may just be for the very next home improvement project you're thinking of carrying out.
Remember - these are not randomly sent spam emails. They are sent only to those home owners that have used our online quoter services and fall within that particular companies operating area.
No comments:
Post a Comment